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Delivery Information

Delivery Cost:

Rates are automatically calculated at checkout. Larger or more fragile items may require special delivery arrangements and might take slightly longer.We will contact you to arrange the most convenient delivery option in these cases.

Subject to stocks and cleared funds, all orders will be dispatched within 24 hours, normally same day if ordered before 11.30 a.m

There are NO deliveries on Bank/Public Holidays. A Saturday delivery option is available for most orders but does incur an extra delivery charge, please contact us for details.

 Our Standard U.K Parcel Services

Royal Mail 1st Class:   Aims to deliver your parcel within up to 3 working days

Royal Mail 2nd Class:  Aims to deliver your parcel within up to 5 working days

* This is ideal for non-valuable, small and medium parcels weighing up to 2kg

Alternative Address Delivery:  We can ship your order to an alternative address to the invoice/billing address (pending security check clearance).

International Delivery:

We also deliver to any location in the world, VAT of 20% is deducted from any computer purchase.

Parcelforce Worldwide global-express

·         Guaranteed delivery within up to 14 working days by close of business

·         Guaranteed delivery from up to 14 working day to USA, Canada and Europe and from up to 20 working days to the rest of the world.

·         End-to-end tracking to all destinations

·         Signature on delivery, with online confirmation

Ideal for parcels over 2kg - Maximum weight of 30kg

Royal Mail International Tracked & Signed

·         Full end-to-end tracking, signature taken on delivery and online delivery confirmation

·         Receives priority handling in the UK and overseas

·         Aims to deliver your parcel to Europe in up to 14 working days and worldwide in up to 20 working days

Royal Mail International Tracked

·         Full end-to-end tracking with on-line confirmation

·         Receives priority handling in the UK and overseas

·         Aims to deliver your parcel to Europe in up to 14 working days and worldwide in up to 20 working days

Royal Mail International Signed

·         Tracked until the point the item leaves the UK

·         Peace of mind as your item will only be handed over when a signature is taken on delivery.

·         Aims to deliver your parcel to Europe in up to 14 working days and worldwide in up to 20 working days

DHL Express

When you ship with DHL Express – you’re shipping with specialists in international shipping and courier delivery services! With DHL wide range of express parcel and package services, along with shipping and tracking solutions to fit your needs.

DHL does not ship

The following items will NOT be accepted for carriage by DHL. This list includes items which are prohibited for carriage by any law, regulation or statute of any federal, state or local government of any country from, to or through which the items may be carried. For international carriage there may be additional prohibited items specified by the country of destination. DHL may at its sole discretion refuse to carry other items not listed below.

·         Alcohol – to other EU countries (sending alcohol within the UK is permitted). Shipments containing alcohol to destinations outside the EU may be subject to local restrictions

·         All Samsung Galaxy Note7 and Samsung Note7 devices

·         Antiques, works of art and fine art with an individual value in excess of £5,000

·         Banderols / tax stickers

·         Bullion (of any precious metal)

·         Cash (legal tender - bank notes, currency notes, coins) and travellers’ cheques

·         Cigarettes, cigars, tobacco products and electronic cigarettesClinical and / or biological samples (including but not limited to bodily fluids and tissue samples)

·         Commemorative coins and medals with an individual or total shipment value in excess of £2000

·         Compete firearms, ammunition, explosives / explosive devices including inert explosives and test pieces, air guns, toy guns, tasers, replica and imitation firearms and firearm parts (including rifle butts, trigger mechanisms, screws / bolts etc which are manufactured for the sole purpose of creating a functional firearm)

·         Counterfeit goods in breach of Intellectual Property Rights (IPR)

·         Damaged or defective batteries (read more on batteries under 'laptop computers' and 'lithium batteries')

·         Dangerous / hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“IATA”), the Agreement on Dangerous Goods by Road ("ADR") or International Maritime Dangerous Goods ("IMDG") regulations

·         Electronic cigarettes

·         Flowers / plants

·         Furs

·         Human remains or ashes in any form

·         Hunting (animal) trophies, animal parts such as ivory and sharks fin, animal remains or ashes, or animal by-products and derived products not intended for human consumption, prohibited for movement by the CITES Convention and/or local law

·         Illegal goods, such as narcotics

·         Jewellery, costume jewellery, watches and objects constructed of precious metal and/or stones with a value in excess of £4,000 per waybill

·         Laptop computers – No more than 1 laptop computer per package. Each package may not contain more than 1 lithium ion battery which must be contained within the laptop. No more than two packages per consignment. The shipment must not exceed £5,000 per waybill

·         Lithium batteries

·         All lithium metal batteries. Lithium metal batteries are generally non-rechargeable and contain metallic lithium

·         Loose lithium ion batteries. Lithium ion batteries do not contain metallic lithium and are rechargeable. These include power banks, USB chargers etc

·         Small electronic items, including mobile phones, containing lithium ion batteries – each package may not contain more than 2 batteries which must be contained within the electronic device. No more than 2 packages per consignment, i.e. maximum of 4 devices under 1 waybill split over 2 packages.

·         Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, birds,  insects, larvae and pupae)

·         Loose precious and semi-precious stones (cut or un-cut, polished or un-polished)

·         Medicinal cannabis

·         Nail polish

·         Party poppers

·         Pornography (whether in printed, film or digital format)

·         Power banks

·         Used car parts and engines – only acceptable if all steps have been taken to nullify hazardous residues

What type of delivery option should I choose?

Customers usually choose Standard delivery because of the price, but we do not recommend this option. We do recommend a tracked and signed delivery.

Happy Shopping!

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