Delivery Cost:
Rates are automatically calculated at checkout. Larger or
more fragile items may require special delivery arrangements and might take
slightly longer.We will contact you to arrange the most convenient delivery
option in these cases.
Subject
to stocks and cleared funds, all orders will be dispatched within 24 hours,
normally same day if ordered before 11.30 a.m
There
are NO deliveries on Bank/Public Holidays. A Saturday delivery option is
available for most orders but does incur an extra delivery charge, please
contact us for details.
Our Standard U.K Parcel Services
Royal Mail 1st Class:
Aims to deliver your parcel within up to 3 working days
Royal Mail 2nd Class:
Aims to deliver your parcel within up to 5 working days
* This is ideal for non-valuable, small and medium parcels
weighing up to 2kg
Alternative Address Delivery: We can ship your order to an alternative
address to the invoice/billing address (pending security check clearance).
International
Delivery:
We also deliver to any location in the world, VAT of 20% is
deducted from any computer purchase.
Parcelforce Worldwide global-express
·
Guaranteed delivery within up to 14 working days
by close of business
·
Guaranteed delivery from up to 14 working day to
USA, Canada and Europe and from up to 20 working days to the rest of the world.
·
End-to-end tracking to all destinations
·
Signature on delivery, with online confirmation
Ideal
for parcels over 2kg - Maximum weight of 30kg
Royal Mail International Tracked & Signed
·
Full end-to-end tracking, signature taken on
delivery and online delivery confirmation
·
Receives priority handling in the UK and
overseas
·
Aims to deliver your parcel to Europe in up to
14 working days and worldwide in up to 20 working days
Royal Mail International Tracked
·
Full end-to-end tracking with on-line
confirmation
·
Receives priority handling in the UK and
overseas
·
Aims to deliver your parcel to Europe in up to
14 working days and worldwide in up to 20 working days
Royal Mail International Signed
·
Tracked until the point the item leaves the UK
·
Peace of mind as your item will only be handed
over when a signature is taken on delivery.
·
Aims to deliver your parcel to Europe in up to
14 working days and worldwide in up to 20 working days
DHL Express
When
you ship with DHL Express – you’re shipping with specialists in international
shipping and courier delivery services! With DHL wide range of express parcel
and package services, along with shipping and tracking solutions to fit your
needs.
DHL does not ship
The following items will NOT be accepted for carriage by
DHL. This list includes items which are prohibited for carriage by any law,
regulation or statute of any federal, state or local government of any country
from, to or through which the items may be carried. For international carriage
there may be additional prohibited items specified by the country of
destination. DHL may at its sole discretion refuse to carry other items not
listed below.
·
Alcohol – to other EU countries (sending alcohol
within the UK is permitted). Shipments containing alcohol to destinations
outside the EU may be subject to local restrictions
·
All Samsung Galaxy Note7 and Samsung Note7
devices
·
Antiques, works of art and fine art with an
individual value in excess of £5,000
·
Banderols / tax stickers
·
Bullion (of any precious metal)
·
Cash (legal tender - bank notes, currency notes,
coins) and travellers’ cheques
·
Cigarettes, cigars, tobacco products and
electronic cigarettesClinical and / or biological samples (including but not
limited to bodily fluids and tissue samples)
·
Commemorative coins and medals with an
individual or total shipment value in excess of £2000
·
Compete firearms, ammunition, explosives /
explosive devices including inert explosives and test pieces, air guns, toy
guns, tasers, replica and imitation firearms and firearm parts (including rifle
butts, trigger mechanisms, screws / bolts etc which are manufactured for the
sole purpose of creating a functional firearm)
·
Counterfeit goods in breach of Intellectual
Property Rights (IPR)
·
Damaged or defective batteries (read more on
batteries under 'laptop computers' and 'lithium batteries')
·
Dangerous / hazardous goods including but not
limited to perfumes, aftershaves, aerosols, flammable substances, dry ice,
biological substances, UN classified dangerous goods and any goods specified as
such under International Air Transport Association regulations (“IATA”), the
Agreement on Dangerous Goods by Road ("ADR") or International
Maritime Dangerous Goods ("IMDG") regulations
·
Electronic cigarettes
·
Flowers / plants
·
Furs
·
Human remains or ashes in any form
·
Hunting (animal) trophies, animal parts such as
ivory and sharks fin, animal remains or ashes, or animal by-products and
derived products not intended for human consumption, prohibited for movement by
the CITES Convention and/or local law
·
Illegal goods, such as narcotics
·
Jewellery, costume jewellery, watches and
objects constructed of precious metal and/or stones with a value in excess of
£4,000 per waybill
·
Laptop computers – No more than 1 laptop
computer per package. Each package may not contain more than 1 lithium ion
battery which must be contained within the laptop. No more than two packages
per consignment. The shipment must not exceed £5,000 per waybill
·
Lithium batteries
·
All lithium metal batteries. Lithium metal
batteries are generally non-rechargeable and contain metallic lithium
·
Loose lithium ion batteries. Lithium ion
batteries do not contain metallic lithium and are rechargeable. These include
power banks, USB chargers etc
·
Small electronic items, including mobile phones,
containing lithium ion batteries – each package may not contain more than 2
batteries which must be contained within the electronic device. No more than 2
packages per consignment, i.e. maximum of 4 devices under 1 waybill split over
2 packages.
·
Live animals (including but not limited to
mammals, reptiles, fish, invertebrates, amphibians, birds, insects, larvae and pupae)
·
Loose precious and semi-precious stones (cut or
un-cut, polished or un-polished)
·
Medicinal cannabis
·
Nail polish
·
Party poppers
·
Pornography (whether in printed, film or digital
format)
·
Power banks
·
Used car parts and engines – only acceptable if
all steps have been taken to nullify hazardous residues
What
type of delivery option should I choose?
Customers usually choose Standard delivery because of the
price, but we do not recommend this option. We do recommend a tracked and
signed delivery.
Happy Shopping!
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